01372 253350      connect@carlton-recruitment.com

Job Details

Sales Administrator

Location: Chessington

Permanent Full Time

Salary: £20,991

Sales Administrator



Our client based in Chessington is looking for a Sales Administrator to support their busy company. You will be providing service and assistance to customers while providing admin support to the wider team.

Key Responsibilities

  • Inputting orders from customers into the system
  • Dealing with customer enquiries and put them through to the correct department
  • Supporting the Sales Executive as required
  • Putting together special products lists for customers
  • Communicate clearly with other teams to make sure customer needs are met
  • Work closely with Logistics to ensure smooth delivery and high standards of customer service
  • Handle returns, complains and other claims from customers, coordinating with the correct departments to resolve any issues
  • Collaborate with Accounts to handle queries about customer credit limits or payments
  • Demonstrate good working knowledge, understanding and enthusiasm for the business and its products to ensure customer satisfaction
  • Complete all administrative tasks to a high standard and be committed to achieving tight customer Service Level Agreements
  • Perform any other tasks as reasonable requested by management

Person Specification

  • Solid experience in customer service and/or sales administration
  • Advanced computer skills for data entry – Microsoft Office (Word, Outlook, Excel), Pegasus Opera 3 financial software, Chess Empirica Warehouse Management System (not essential as training can be provided)
  • Good knowledge of Asian foods would be helpful
  • Good communication and organisation skills
  • Understanding of wholesale trade would be advantageous
  • Customer-focused and able to respond quickly to operational demands
  • Foreign language skills (Japanese, Chinese or Korean) would be advantageous

Closing date for applications: January 6, 2019

Apply for this job


Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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