01372 253350      connect@carlton-recruitment.com

Job Details

IT Infrastructure & Support Engineer

Location: Euston

Permanent Full Time

Salary: £14.55

IT Infrastructure & Support Engineer - Euston


Our client in Euston operates within the charitable sector and owns a large range of retail and commercial properties across the UK. They are looking for a IT Infrastructure & Support Engineer to join their team on a temporary basis.

Our client really invests in their staff and values the unique contributions they can make. They are committed to enabling each person to perform their job to the best of their ability, providing extensive opportunities for training and personal development. This is an exciting time to join the business and build on their existing development.

Roles and Responsibilities

·       Provide 1st and 2ndline support for all infrastructure calls, conducting problem investigations and providing resolutions

·       Acquire IT Infrastructure expertise and work towards becoming a technical infrastructure engineer maintaining, developing and documenting Origin’s IT infrastructure to meet the needs of business requirements in line with the IT strategy.

·       Supported by the Infrastructure Manager work towards providing infrastructure solutions architecture and project management input for specific infrastructure project

·       Administer, document and monitor the organisation’s LAN/WAN infrastructure aligned with industry best practice standards such as IT Infrastructure Library and Security Standards.

·       Assist with the administration the server and system operational infrastructure.

·       Assist with the administration of the organisation’s telephony infrastructure, switches and Windows


Personal Specification


  • Knowledge of IT legislation including software licensing, Computer Misuse Act, RIP Act, Data Protection Act.
  • IT Infrastructure Library v3, appropriate ISO standards for IT Infrastructure and security
  • IT Apprenticeship Level 5 and above
  • Proven experience in IT support at a customer focussed organisation implementing and administering IT systems and hardware.
  • Experience supporting over 200 IT users over several sites
  • Citrix Administration

·         Windows 10

·         MS Office 2016

·         Administration of O365

·         Some knowledge of Networking:  Routers, Switches

·         Some knowledge of Microsoft Azure

·         Backup software including restoring of data

·         Administration of Active Directory 2008 and above

·         DHCP and DNS

·         VPN’s & Remote working


Closing date for applications: April 7, 2019

Apply for this job


Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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