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01372 253350      connect@carlton-recruitment.com

Job Details

Customer Service Administrator

Location: Hampton

Permanent Full Time

Salary: £21,000

 

Customer Service Administrator - Hampton

£21,000 per annum

Full Time

Our Client based in Hampton has a new role for a Partnerships Assistant to join their team! You will be heavily involved in the role and implementation of creating and delivering the community partnership strategy. You will also be involved in a various amount of tasks including administration, distribution, utilising the CRM system and building Client relationships.

Role Responsibilities

  • Help to deliver income in order to meet agreed targets
  • Support local relationships for the Client in the surrounding areas
  • Provide wider support across all business locations to maximise appeal
  • Administration tasks
  • Communication with Clients
  • Attending local events and visits
  • Support team members in development of presentations
  • Distribute information relating to the Clients opportunities.

Personal Specification

  • Experience of providing good customer care
  • Communication experience, ideally in a customer focused environment
  • Some experience of planning, taking part in or helping at an event
  • Experience of using a customer relationship (CRM) database
  • Knowledge of how fundraising events work
  • Good communication skills
  • Demonstrable experience of effective administration skills
  • Ability to plan and prioritise daily workload delivering to a high standard and to meet agreed deadlines
  • Good IT skills including Word, Excel, PowerPoint & use of a CRM
  • The ability to travel to Surbiton, High Wycombe and occasionally Solihull
  • Be willing to work flexibly including some evenings and weekends

Closing date for applications: May 3, 2019

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Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350

connect@carlton-recruitment.com

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