01372 253350      connect@carlton-recruitment.com

Job Details

Italian Speaking Customer Service/ Sales Advisor

Location: Raynes Park

Permanent Full Time

Salary: £20,000

Italian Speaking Customer Service/ Sales Advisor

Raynes Park



Our client based in Raynes Park is looking for an Italian speaking customer service/ sales advisor to join their team! The ideal candidate will have great communication skills and will be able to handle incoming calls from members and assist them in planning and booking.

Role Responsibilities:

·         Develop high levels of customer service to increase and retain figures.

·         Deliver levels of sales and service.

·         Maintain knowledge of company and departmental products, policies and procedures.

·         Process exchange confirmations.

·         Meet & exceed productivity targets on call handling.

·         Perform outbound telemarketing calls.

·         Service all calls in line with the strict performance guidelines.

·         Promote the businesses products.

·         Maintain good communication with all customers and staff at all levels.


Personal Specification:

·         Good communication skills with fluency in Italian and English .

·         An excellent telephone manner.

·         First class influencing skills.

·         Strong verbal and written communication skills.

·         The ability to use multi-application software and reservations systems.

·         Sales and/or call centre experience.


Job Benefits:

·         A five-day week (37.5 hours per week) from Monday to Friday working shifts between 8.00am to 8.00pm).

·         Full training and support to ease you into your new job role and help you achieve your targets.

·         A competitive compensation package which includes 20 days holiday in first year and increases with service*.

·         Free holiday accommodation*.

·         Life assurance*.

·         A great workplace in a central location, accessible by public transport.


Closing date for applications: May 15, 2019

Apply for this job


Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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