01372 253350      connect@carlton-recruitment.com

Job Details

Italian Speaking Administrator

Location: Raynes Park

Permanent Full Time

Salary: £20,000

Italian Speaking Administrator

Raynes Park



Our Client in Raynes Park is looking for a self-motivated and confident individual to handle customer relations and membership based activities for their business. The ideal candidate should have a positive attitude with a flexible approach to daily activities as well as strong customer service skills. This role is looking for a fluent Italian speaking candidate to fulfil this role.

Role Responsibilities:

·           Handling complaints promptly and effectively.

·           Identifying complaint key indicators and trends to assist management.

·           Managing relocation and customer services waitlists.

·           Resolving relocation problems for members’.

·           Resolving member check-in problems.

·           Identifying re-occurring resort problems to ensure they are recognised and resolved.

·           Effectively and efficiently handle member enquiries and correspondence by telephone, email and letter.

·           Maintain corporate standards of service with member retention being the primary objective.

·           Handle membership administration.

·           Maintain accurate and effective filing system.

·           Assist with any special projects and assignments.


Personal Specification:

-          Italian speaking.

-          Excellent verbal & written communication skills.

-          Accurate & neat worker.

-          Good eye for detail.

-          Knowledge of MS Office.



Closing date for applications: May 15, 2019

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Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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