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Job Details

CRM Senior Consultant

Location: City of London

Permanent Full Time

Salary: £Up to £40,000 plus 10% bonus

CRM Senior Consultant

City of London

Up to £40,000 plus 10% bonus

An excellent opportunity to work for an incredible company that provides innovative marketing services. Our clients are seeking a senior consultant with experience working within CRM. You will be working as member of the CRM systems and be responsible for the delivery of services to your clients. Here are some examples of your responsibilities.

The Role:

·         Building lasting relationships with clients

·         Project manage client initiatives provide deadlines and timeline

·         Build a CRM strategy and convey your vision to the client to get their buy-in

·         Constructing detailed specifications  clients’ development teams

·         Providing technical solutions to clients challenges and troubleshoot issues

·         QA CRM integration

·         Constructing creative briefs, mediating with other creative groups (coordinators, designers, copywriters, translators)

·         Applying and analysing push notifications, in-app messaging, inbox messages and more

·         Attracting  clients to support CRM campaigns & journeys

·         Starting and creating or reviewing campaign systems across a variety of CRM platforms

·         Reporting and analysing performance

·         Over-seeing  email reputation and providing recommendations

·         Maintaining  pre-sales process through material preparation, presentation delivery and pre-sales meetings

Requirements:

·         Degree with level 2.1 or above

·         Minimum 4 years’ experience in a B2C CRM position

·         Experienced overseeing push notifications and / or email campaigns

·         Excellent experience in data analytics, revising data, analysing results and drawing accurate & conclusions

·         Very strong communication skills

·         High attention to detail and focus

·         Ability to prioritise and organise and tight deadlines

Desired Requirements:

·         Knowledge of HTML for emails

·         Experience working with mobile apps

·         Statistical modelling experience

·         Experience with project management

·         Moderate in a second language

Closing date for applications: July 30, 2020

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Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350

connect@carlton-recruitment.com

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