01372 253350      connect@carlton-recruitment.com

Job Details

Multi Trade Operative

Location: Croydon

Temporary Full Time

Salary: £16.01 per hour

Full-Time Temporary 

We are recruiting for a Multi Trade Operative with a proven track record of working in Social Housing/Maintenance/Construction industry to work for our Housing Association Client in Croydon.


To provide clear structure and support to operatives and other members of your team in managing repairs effectively from issue to completion and final quality assurance.

Key Responsibilities:

  • Deliver efficient repairs and maintenance services developed in association with the residents
  • Carry out repairs and maintenance in accordance with current Building Regulations, Health and Safety Legislation and Association timescales
  • Lead on regulation/legislation changes and updates and ensure that the Client are fully compliant at all times
  • Carry out tests inspections and submit detailed reports as and when requested
  • To ensure that repairs are completed within the target response times to a high standard to meet the expectations of the organisation, residents and leaseholders. As well as co-ordinate and manage other operatives completing larger works
  • Identify and diagnose faults and rectify first time wherever possible
  • Work in both occupied and unoccupied properties in a safe manner to all
  • Ensure that all stock that is issued and any materials used are done so in a cost effective way without compromising work standards
  • Ensure that all equipment and van stock is replenished weekly, kept safe and secure, kept to agreed quantities at all times and accounted for at all times during van checks/audits
  • Order own materials (that are not part of van stock) via the mobile working device and be prepared to pick it up from the suppliers direct
  • Plan and manage the schedule of works, as well as allocating the correct schedule of rates to the post holder’s budget
  • Ensure all scheduled work is completed at the end of each day and emergency jobs and additional works are dealt with effectively before the end of each day
  • Ensure all jobs are processed in real time via mobile device
  • Ensure the monthly target for both labour and material allocation are met
  • Identify and diagnose faults and advise appropriate measures as required and rectified first time wherever possible
  • Use SOR and descriptive works to cost works being carried out
  • Ensure that risk assessments, training and PPE are provided and monitored for all team members within their specific activities
  • Residents must be kept informed at all times and relevant details of works relayed to them
  • There is a need to be particularly sensitive to the needs of tenants who have support needs or are deemed vulnerable

Person Specification:

  • A proven track record of working within a DLO service, where customer satisfaction is at the heart of service delivery - experience is essential
  • Possess a relevant trade qualification and/or experience in relation to building, maintenance or technical background
  • Recognised trade qualifications such as City and Guilds or NVQ level 2 and 3
  • A thorough working knowledge of all the statutory and regulatory rules and/or codes of practice that underpin the delivery of an efficient and effective property related direct labour service
  • Experience of a range of repairs and maintenance work
  • Be expected to have an excellent knowledge of the requirements of the Health and Safety Act, and any other relevant legislation and/or regulatory requirements
  • Specialist knowledge of construction technology, science and materials, principle of refurbishment, surveying, measuring and setting out

Skills and Abilities:

  • Excellent communication and interpersonal skills
  • Able to create and achieve ambitious outcomes that promote customer excellence
  • Able to make sound judgements, find solutions to complex issues and problems, and identify and manage risk
  • A thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations and that regularly health and safety meetings are attended to promote and improve our systems and processes to ensure the safety of our staff, residents, contractors and members of the public
  • A valid UK driving licence and the ability to travel between sites and offices across all regions
  • Must be able to submit presentable and accurate paperwork including PDA database information as per requirements of the contract to establish works are carried out and coding costing information is obtained


Disclaimer: Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

Closing date for applications: September 30, 2021

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Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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