01372 253350      connect@carlton-recruitment.com

Job Details

Technical Systems Analyst

Location: North London

Permanent Full Time

Salary: £40,000 - £45,000

Mon-Fri 9-5

The Technical Systems Analyst will conduct a variety of IT-related activities under the supervision of the Head of IT. Enhancing existing software programmes to improve operational efficiencies, as well as building and implementing new in-house solutions, will be part of this role. In addition to being a vital part of continuing IT system upgrades, the Technical Systems Analyst will be involved in upgrading the current security infrastructure.

IT Projects

  • Assist in the upkeep, execution, and delivery of technical projects in accordance with corporate needs and strategic strategies.

• Conduct technical research as part of the implementation of an IT project

• Collaborate with top stakeholders and external partners successfully.

• Follow ITIL protocols and procedures to track project progress.

• Collaborate with development teams to translate user needs into designs.

• Use software tools to maintain all IT knowledge and projects related documents

IT Security

  • Monitor attacks, intrusions and unusual, unauthorised, or illegal activity
  • Investigate security alerts and provide incident response
  • Assist in creation, implementation, and management of security solutions
  • eep up to date with latest cyber security technologies

Other duties

  • Configure and maintain business system API’s
  • Collaborate with 3rd party vendors to diagnose, reproduce, and resolve technical problems
  • Setup and configure Desktops, Laptops, Printers, IP Phones, VPN accounts and other network related devices.
  • Perform backup and restores procedures on MS SQL databases
  • Resolve issues on Microsoft application (O365, Outlook, Excel, Word, and PowerPoint)
  • Support users effectively on various in-house applications to maintain BAU
  • Log all support calls into in-house ticketing system and ensure resolution in a timely manner


  • Education: Bachelor's Degree in IT related subject
  • Proven experience in an IT related support role
  • Good analytical, problem solving and communication skills (verbal and written)
  • Excellent organizational skills: to manage a busy, ever- changing list of project and IT tasks
  • Good understanding in project methodologies and data analysis
  • Good knowledge on LAN/WAN/TCP/IP infrastructure
  • Good Knowledge on network firewalls: NAT/VPN/VLANS/DMZ
  • Understanding of web application firewalls, sandboxing technologies
  • Ability to analyse vulnerabilities in hardware infrastructures
  • Ability to perform network troubleshooting
  • Keen to improve and expand their knowledge on cyber security
  • SQL query writing on MS SQL databases
  • Experience in Windows 10 as well as Server 2012 and 2016
  • Proficient in Microsoft office products
  • Exposure/Knowledge of coding with a desire to advance skills in this area

Closing date for applications: January 31, 2022

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Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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