01372 253350      connect@carlton-recruitment.com

Job Details


Location: Yorkshire

Permanent Full Time

Salary: £Competitive Salary

Our client is seeking a Forwarder to join their company in. As forwarder is you will be responsible for providing an excellent customer service experience. You will be arranging clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required.

Key Responsibilities as Forwarder:

  • Overseeing of end to end forwarding activities as the individual role entails
  • Monitor strict deadlines for KPI’s to ensure compliance
  • Work closely with internal and external customers
  • Focus on customer service
  • Use of Next Gen/MS office as requested
  • Guarantee invoicing, job costing, CIA, Netting and milestone are updated meeting the deadline
  • Month end department compliance
  • Handling Customs Entries and Cost control
  • Assist senior forwarders, Supervisor and line manager where required
  • Make sure all reports are completed within the deadline
  • Resolve queries from customers and suppliers
  • Make certain Best Practice models are implemented
  • Work closely with the Operations manager for Internal and external rates reviews
  • Stay in contact with customers and suppliers to continue relationships
  • Support sales and management
  • Any other tasks as directed by their Supervisor or line manager


  • Educated to GCSE standard or equivalent
  • Business related experience
  • Demonstrated customer service record and experience
  • Demonstrated operational experience
  • Understanding in of the international transportation and logistics industry,
  • Understanding of financials
  • A Good knowledge of IT systems
  • Fluent in English, local language and any other languages required for smooth operation of business
  • Problem solving skills
  • Customer service driven
  • Happy to work shifts as required including weekends

Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.

Closing date for applications: February 14, 2022

Apply for this job


Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


Connect With Us

facebook Like us on Facebook

twitter Follow us on Twitter

LinkedIn Connect with us on LinkedIn

Instagram Follow us on Instagram

Job Alerts

Sign up to receive the latest job alerts

Send us your CV (optional)