Job Details

Business Coordinator – Commercial Business

Location: SW London

Permanent Full Time

Salary: £35k - 45k

Business Coordinator – Commercial Business Development Department

Permanent – Full Time – office based.

South-West London - £35k – 45k

Reporting to the Global Business Development Manager, the Business Development Coordinator provides critical commercial, process, and systems support to the Business Development team.

The role is responsible for coordinating quotations and tenders, supporting client onboarding, managing the CRM system, administering rates, providing contract support, and producing commercial reports. As the CRM system owner and superuser the role is responsible for data accuracy, consistent processes, and clear visibility of the sales pipeline.

Working alongside the operations team and in support of the Global Operations Manager, the role acts as a key link between operations and commercial providing the operations team with key commercial information to ensure seamless operations. The role involves liaising with clients on a day to day basis via telephone and e-mail to uphold the businesses reputation for friendly, professional and flexible service.

Experience and skills required

Experience in a commercial, sales support, or business development coordination role is needed plus an understanding of commercial contracting, tendering, and pricing.

Experience within project logistics, offshore energy, or a related sector (e.g. offshore wind, O&G) would be an advantage.

High standard of PC literacy, specifically Microsoft Office, experience using CRM systems and managing sales data.

Excellent planning, organisation and problem solving skills with great attention to detail. Ability to multi task, work part of a team and ability to plan ahead, monitor progress, and identify improvements.

Key Tasks and Responsibilities

Quotes/Tenders and Onboarding

• Support the preparation and coordination of quotations and tenders ensuring submissions are accurate, compliant and delivered within agreed timelines

• Liaise with Operations to ensure costs, assumptions and operational inputs are accurately captured within quotations

• Track tender timelines, clarifications, approvals and submissions, escalating risks or delays as required

• Support Business Development Managers (BDMs) with client onboarding, ensuring all documentation, approvals and system updates are completed

• Coordinate with Marketing to ensure inbound enquiries from the website and campaigns are logged, tracked, and followed up

• Support the expansion of the sales database through structured follow-up of leads and enquiries

CRM System Ownership

•      Act as the CRM system owner and superuser for the Business Development function

• Ensure the CRM system is fully up to date, accurate and consistently used across the business

• Maintain data integrity for leads, opportunities, contacts, accounts, activities and pipeline stages

•      Define and maintain CRM processes, data standards and best practices

•      Provide first-line user support, guidance and training to CRM users

• Produce CRM-based sales pipeline, forecasting and performance reports

• Liaise with internal IT or system providers to support CRM enhancements, upgrades, and issue resolution

Rates Management

• Build, maintain and analyse rates across the group to ensure consistent rates are submitted to clients that take into account all local and international costings

•      Liaise with operations team to ensure Business Development Managers are kept up to date

with latest costs and rates in their region for quotation purposes·

• Ensure Business Development Managers have access to current and approved pricing information

•      Maintain version control and approval records for commercial pricing documentatio

Contract & Client Development

•      Support BDMs with commercial documentation for tenders, negotiations and contracts

• Assist with the preparation, administration and filing of commercial contracts and framework agreements

• Support Operations with contract renewals, rate reviews and variations to ensure contractual compliance

•      Assist with preparation of materials for client review meetings

Market Research & Reporting

•      Support market research activities including competitor analysis and data collection

•      Assist with preparation of commercial, market and pipeline reports

•      Support the identification of new markets, clients and service opportunities

• Ensure relevant market intelligence is documented and shared with the Global Business Development Manager, Offshore Director and wider teams

Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role. 

Closing date for applications: November 30, -0001

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