01372 253350      connect@carlton-recruitment.com

Job Details

Supporter Care Coordinator

Location: Hampton

Temporary Full Time

Salary: £13.50ph

Supporter Care Coordinator


£13.50 ph.

Immediate Start! 


Our award winning client based in Hampton is seeking a Supporter Care Coordinator with excellent Raisers Edge experience on a temporary basis to join their team! The purpose of the role will be to ensure an excellent and efficient service to customers, making them feel valued. You will ideally have effective communication skills along with effective team working and organisational skills in order to fulfil the role accordingly.


Key Responsibilities

·         Ensure that the database is up to date and accurate

·         Create records for new customers and maintain existing contact records (updating changes like address, returns)

·         Process daily cash, liaising with the finance department to ensure that all batched income is allocated correctly

·         Importing regular gifts, and other income from third party agencies

·         Processing declarations, including updating records and accurately storing declarations

·         Filing and management of paperwork, ensuring due diligence and security measures are followed


Personal Specification

  • Excellent communication skills particularly on the phone, over email and in writing
  • Good relationship building skills, an ability to work across teams, build internal networks and problem solve
  • Excellent IT skills including Word & Excel and knowledge of Raisers Edge CRM


Closing date for applications: July 25, 2019

Apply for this job


Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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