01372 253350      connect@carlton-recruitment.com

Job Details

Administration Assistant

Location: Sittingbourne

Permanent Part Time

Salary: £6864 - £10296

Administration Assistants x 2 (Part Time Job Share)


3 Days from 0800 to 1600 - £10,296

2 Days from 0800 to 1600 - £6,864


Job Description and Responsibilities


•              Provide a high level of customer service to customers

•              Respond to incoming enquires via the telephone and email, ensuring a polite and friendly mannerism at all times.

•              Provide administrative support to trainers/assessors.

•              Provide detailed course information to operatives.

•              Complete general front office reception duties including a variety of clerical activities and related tasks.

•              Prepare candidate assessment folders, training manuals, instructions folders and course material.

•              Ensure smooth transmittal of candidate results to the certification body.

•              Complete data entry tasks to collate results of statistics.

•              Process the post, fax, filing, archiving and photocopying.

•              Raise invoices and record on in house database.

•              Take payments for courses and accurately process through company systems.

•              Order refreshments & stationery, receive & unpack deliveries & stock the reception area with marketing material

•              Support domestic assistant when needed to prepare canteen for refreshments / general cleaning of canteen e.g. loading and unloading of


•              Support domestic assistant with the re-stocking of consumables.

•              Invigilate examination when required.

•              Support Centre Manager with administrative tasks.


Qualification Requirements


•              Experienced administrator capable of prioritising workload

•              Good telephone manner

•              Strong focus/experience in customer service, including face to face experience.

•              Confidence to sell services and upsell on course training materials.

•              Computer literate, including the basic use of outlook, word and excel.

•              Positive, friendly and supportive attitude to work as a team.

Closing date for applications: July 26, 2019

Apply for this job


Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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