01372 253350      connect@carlton-recruitment.com

Job Details

AX Helpdesk Analyst/ System Accountant

Location: SE1

Permanent Full Time

Salary: £30,000 - £35,000

AX Helpdesk Analyst/ System Accountant


£30,000 - £35,000

Full Time Permanent

Do you have experience supporting an account-based system similar to AX Dynamics e.g. SAP/ NAV or Great Plains?

Our client based in SE1 is seeking an AX Helpdesk Analyst to join their supporting team working directly with staff to help with issues and queries such as fixing bugs, resets, user training, user access through the implementation of Dynamics AX. This is a great opportunity for someone who is looking to build experience within a support/ Dynamics AX role!

Role Responsibilities:

  • Use knowledge of Dynamics AX to respond to requests
  • Process user onboarding and offboarding in line with company requirements
  • Work with developers to implement changes and fixes
  • Increase knowledge of Dynamics AX on a technical and functional level
  • Maintain company standards and delivery quality
  • Assist with helpdesk related work
  • Training and development of the helpdesk team
  • Act as an escalation point for AX systems helpdesk analysts

Personal Specification:

  • Experience within supporting a finance team
  • Ideally, degree educated with an IT/ Finance background
  • Understanding of financial procedures and account reconciliation accounts payable and receivable and general ledger duties
  • Knowledge of audited standards
  • Understanding Dynamics AX data structures
  • Experience with finance systems
  • Strong organisational skills
  • A positive attitude along with a problem-solving approach


  • 25 days holiday
  • Private medial
  • Pension scheme
  • Life insurance
  • PHI

Closing date for applications: December 16, 2019

Apply for this job


Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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