01372 253350      connect@carlton-recruitment.com

Job Details

Temporary Administrator

Location: Earlsfield

Temporary Full Time

Salary: £10ph

Temporary Administrator

£10.00 per hour


Temporary Full-Time



Our client based in Earlsfield is currently looking for an Office Administrator to start as soon as possible.




Support of Retail and Customer Experience


  • Manage important daily administrative tasks for Retail & Customer Experience departments
  • Weekly reporting for all stores and preparation in time for trade on Monday
  • Ad hoc Retail and Customer Experience reporting
  • Manage all direct communications to stores, including weekly newsletters
  • Leading the Customer Experience team, to aid them in delivering excellent customer care
  • Involvement in producing processes and procedures for the store network
  • Act as a key point of escalation for customer queries and complaints
  • Maintaining up to date records for the retail & visual teams, to include weekly movements and holidays
  • General ad hoc administration for the department to ensure good order
  • Ensure Retail Operations Intranet is continually up to date
  • Collating any relevant information from across retail stores and presenting it accordingly
  • Support Retail Coordinator with new store openings and refits

Key Skills and Experience:

Essential -

  • Understanding of the importance of integrity, confidentiality, accuracy and timeliness
  • Excellent communication and interpersonal skills, both written and verbal
  • A proactive approach to problem-solving quickly and effectively
  • The ability to remain calm, composed and professional during challenging situations
  • Ability to react and adapt with a positive outlook
  • Accuracy and high attention to detail
  • Influential and considered personal style
  • Ability to motivate individuals and groups to achieve common goals
  • Can maintain records appropriately and accurately, sensitive documentation and information is managed, handled, stored and destroyed in line with Company standards
  • Discretion and the ability to maintain confidentiality
  • The ability to interact with management and Team Members at all levels in the Company
  • Well-developed organisational and administrative skills, with the ability to prioritise and control workload
  • Well-developed computer literacy skills within the Microsoft Office environment

Desirable -

  • Experience of working within a retail environment and/or customer-facing role
  • Qualifications in Business or related discipline, or equivalent experience

Closing date for applications: November 27, 2019

Apply for this job


Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350


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