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01372 253350      connect@carlton-recruitment.com

Job Details

eLearning Coordinator

Location: Wimbledon

Temporary Full Time

Salary: £22,000 - £26,000

eLearning Coordinator

Wimbledon

£22,000 – £26,000

Full-Time Temporary (12 months, possibility to go permanent)

 

Carlton Recruitment is seeking an eLearning Coordinator based in Wimbledon to provide support to the VLE. The ideal candidate will have experience with using Moodle and be able to manage the content pipeline to ensure the learning solution is met to the company standards at all times.

 

Key Responsibilities:

·         Assist with the delivery of projects relating to the VLE including requirement gathering, stakeholder engagement and reporting

·         Work with other Coordinators and seek out ways to improve the VLE to enhance its features

·         Monitor requests regarding the VLE and focus on activities to teach users on the VLE

·         Assist with customer support queries escalated from the training team and provide backup all within a timely manner and a high customer service standard

·         Amend course builds and enrol students and staff as well as create learning groups

·         Monitor and manage the project pipeline and perform tasks accordingly

·         Monitor service levels and create metrics when required and apply UX and CX best practice

·         Provide support to the Customer Experience Team

·         Ensure usability and accessibility standards are observed on the VLE

·         Maintain development and trends within the eLearning industry

·         Contribute to the Customer Experience department strategy when required, thinking of new and innovative methods to enhance the service

 

Experience/ Requirements:

·         Ideally a recent graduate with administrative experience of Moodle or equivalent

·         Good computer skills as well as sound process design and documentation competencies

·         Committed to create high quality outputs and ensure task deadlines are met

·         Interest in eLearning and technology

·         Great communication skills both written and verbal

·         A ‘can do’ approach to work

·         Able to work within a team and individually

·         Methodical, numerate and logical

 

 

 

Closing date for applications: March 7, 2020

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Contact Info

Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD

01372 253350

connect@carlton-recruitment.com

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